Grow your store with smarter insights, better shopping experience

Unify reviews, chat, and service data into clear insights that grow your store

Optimize the entire buyer’s shopping experience

See exactly where potential buyers convert, drop off, or churn across your funnel and digital touchpoints. From first visit to post-purchase feedback, see exactly where shoppers browse, hesitate, or abandon carts. Leanbase connects every click and decision, revealing friction points and winning experiences.

Understand the real reason behind buyers’ behavior

Leanbase automatically analyzes feedback from product reviews, customer surveys, chat logs, and support tickets,...and categorizes it instantly. No more guesswork, see exactly what drives or blocks conversions and uncover actionable customer insights.

Detect and alert operational issues from guest feedback

Leanbase monitors all customer feedback and automatically identifies operational issues. Teams receive alerts immediately, so problems are addressed before they escalate.

Filter noise and capture the real pain points

Stop manually sorting through thousands of reviews and surveys. Leanbase AI does the heavy lifting by filtering out noise and categorizing recurring issues automatically. Identify what truly drives customer experiences.

Prioritize fixes that drive sales

Not all problems cost the same. Leanbase AI highlights the friction points that directly impact sales and loyalty, so your team focuses on changes that matter most. Save time with AI Copilot chat to drill into problem areas and get instant context, and turn insights into clear action steps.

Drive guest loyalty with AI Assistant

Chat with Leanbase AI Assistant to ask anything about your store performance. Get context-aware answers in seconds, without digging through spreadsheets.

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